#Health
Omint
For more than 8 years we have been working together with Omint as strategic and technological partners. During all this time, we have collaborated through the contribution of discovering, development and usability services, focused on adaptability and agility in tasks, to make operations more efficient.
As a result of improvements in its internal and external processes and communication, Omint managed to lower costs and increase value for members, making the actions they take easier and more dynamic.
Therefore, the relationship with its members was strengthened and, internally, its processes became much more active and efficient.
App
DashBoard
Backoffice
Self-management
Business
Cases
Médico Online (Doctor Online) is an application that facilitates the connection between patients and doctors, with online care, originally intended only for the pediatric sector.
Omint was the first healthcare company to offer virtual care to its members. The COVID-19 pandemic has accelerated the demand for this type of non-face-to-face assistance, with Omint being the only company that was prepared from the very beginning to attend to all its members.
That's why we worked together to strengthen the platform and adaptability of the application that was previously for a few people, so that it can meet the needs of all members.
This contributed to continue maintaining and consolidating the loyalty of Omint members thanks to the fact that the application helps meet with each of them and their expectations, in a timely manner.
Omint was the first healthcare company to offer virtual care to its members. The COVID-19 pandemic has accelerated the demand for this type of non-face-to-face assistance, with Omint being the only company that was prepared from the very beginning to attend to all its members.
That's why we worked together to strengthen the platform and adaptability of the application that was previously for a few people, so that it can meet the needs of all members.
This contributed to continue maintaining and consolidating the loyalty of Omint members thanks to the fact that the application helps meet with each of them and their expectations, in a timely manner.
.Net
Visual Basic
Angular
The process of receiving appointments was carried out manually and by telephone. At times of higher demand, there was a saturation of telephone lines and, as a result, complaints due to poor coordination in the cancellation of appointments and rescheduling.
From this difficulty, we have developed an application that allows patients to self-manage their appointments in a pre-established agenda, thus being able to filter by specialty and doctor, and choose the option of desirable day and time.
Thanks to Omint - Turnos Online (Appointments Online), Omint managed to improve the management of the agenda of professionals and optimize time. Also, today it provides a better service to all its members to self-manage more easily.
From this difficulty, we have developed an application that allows patients to self-manage their appointments in a pre-established agenda, thus being able to filter by specialty and doctor, and choose the option of desirable day and time.
Thanks to Omint - Turnos Online (Appointments Online), Omint managed to improve the management of the agenda of professionals and optimize time. Also, today it provides a better service to all its members to self-manage more easily.
Scrum
Angular
Omint made its collections with a manual benefit analysis process included in the invoices issued by its clinics to other health insurances, which had to go through different areas for review, which caused delays in the circuit.
Based on this need, we have developed the “Débito Clínica” (Clinic Debit) Portal in which the information is registered and sent to other sectors so that the approval of the benefit may be managed and generate billing, debit or credit notes, as appropriate.
As a result of this Portal, Omint managed to streamline and make this process more effective and, thus be able to meet the deadlines established by the Ministry of Health, resolving 90% of the pending cases.
Based on this need, we have developed the “Débito Clínica” (Clinic Debit) Portal in which the information is registered and sent to other sectors so that the approval of the benefit may be managed and generate billing, debit or credit notes, as appropriate.
As a result of this Portal, Omint managed to streamline and make this process more effective and, thus be able to meet the deadlines established by the Ministry of Health, resolving 90% of the pending cases.
Scrum
Angular
.Net